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London Underground is testing real-time AI surveillance tools to spot crime

Commuters wait on the platform as a Central Line tube train arrives at Liverpool Street London Transport Tube Station in 2023.

Enlarge (credit: John Keeble/Getty Images)

Thousands of people using the London Underground had their movements, behavior, and body language watched by AI surveillance software designed to see if they were committing crimes or were in unsafe situations, new documents obtained by WIRED reveal. The machine-learning software was combined with live CCTV footage to try to detect aggressive behavior and guns or knives being brandished, as well as looking for people falling onto Tube tracks or dodging fares.

From October 2022 until the end of September 2023, Transport for London (TfL), which operates the city’s Tube and bus network, tested 11 algorithms to monitor people passing through Willesden Green Tube station, in the northwest of the city. The proof of concept trial is the first time the transport body has combined AI and live video footage to generate alerts that are sent to frontline staff. More than 44,000 alerts were issued during the test, with 19,000 being delivered to station staff in real time.

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