Starlink nightmare: Moving service location a few feet delays orders until 2023

A Starlink satellite dish mounted on a roof.

Enlarge / Starlink satellite dish. (credit: Starlink)

Some people who preordered Starlink broadband say they made tiny changes to their service locations on the Starlink website and immediately had their delivery dates delayed by a year or more.

This isn’t a case of changing an address from one city to another; people say that using a newly prominent map tool to more accurately pinpoint their house essentially sends a person who preordered to the back of the line. One Reddit user wrote, “I moved it from the end of my driveway to my house this morning and just looked back and [the availability date] had changed to 2022-2023.” This person made the change because “it said to check your service address, and it didn’t tell me it would affect my pre-order! My driveway is about 1/4+ mile long, so it made sense to put the cursor at my house.”

“I fell victim to the shiny new map on the Starlink website,” wrote one person whose delivery date changed from late 2021 to late 2022 or early 2023. Another person wrote that moving the map pin “a few feet” made the delivery date go from mid-to-late 2021 to late 2022:

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