While the company hasn’t shared too many specifics on what exactly is happening on the affected units, Apple explains some iPhone 11 units come with a bad display module causing the device to stop responding to touch.
Only the iPhone 11 is affected, it seems, so the iPhone 11 Pro and iPhone 11 Pro Max are both on the safe side.
The Cupertino-based tech giant has also launched a dedicated page where customers can just provide the serial number one their iPhones to find out if these devices are impacted by the display module issue or not. If it is, customers can send in the iPhone for repairs, and the servicing is provided free of charge as part of the program.
“Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display modul… (read more)
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